Nigel Sharplin Managing Director BE (Hons), CMEngNZ., PDINZ Logan Stephens Product Design Manager BE Mech (Hons) Steven Morrison Senior Product Design Engineer BE Mech (Hons) Jonathan Upsdell Senior Product Design Engineer BE (Hons) Liam Hooper Industrial Product Designer BProdDesign Oliver Sharplin Software Engineer BE (Hons) Nathan Jiang Software Development Engineer MAC (Hons) Finn Bright Software Engineer BE Robert Helps Embedded System Engineer B.Eng.Tech Tim Lamborn Senior Embedded Systems Design Engineer BE (Hons) Bob Walton Senior Electronics and Software Engineer ​ Jonathan Smith Graduate Embedded Systems Engineer BE (Hons) Alexander Doyle Graduate Embedded Systems Engineer BE (Hons) Maria Kay Marketing Lead MA (Hons) Wynn Jiao Finance and Administration Manager MPA Olivia Powell Marketing Intern BProdDesign | Master of Business Student Our team are experts in disciplines of innovation, design strategy, product design, engineering and user experience. We invest in creating a culture rich in ideas, learning, knowledge and empathy for all the people involved in the life-cycle of your new product and service. We know that with an attitude to solve the hard problems in collaboration with your team and your customers, we will not only have fun, we will also help ensure your success. Collaboration is at the heart of our successful Team Our Design Thinkers Talk to Us

Previous Next A story of technology and market collaboration which goes back to 2005. With inFact's strong technology base and fibre-gen's ultimate access to the forestry sector, it was a natural partnership to form. inFact provided all of the technology management services to the business including specialised outsource design and manufacturing services. inFact's investment in the business was based on the potential for the significant reduction in processing waste in the forestry sector that these tools enable – allowing logs to be processed according to their quality. Now with improved features, the HITMAN HM220 remains the only tool in its class for delivering powerful stiffness related log segregation in your business. Initial forestry tool in the fibre-gen's HITMAN family HITMAN HM220 by fibre-gen The HITMAN HM220 has a proven pedigree, providing accurate determination of wood properties and performing reliably over many years in extreme operational environments. Peter Carter // CEO // fibre-gen The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK This tool was at proof-of-concept stage and demonstrated the science in the tool. inFact were responsible for designing the tool for manufacture and for the transfer to low volume sub-contract assembly. LISTEN Carter Holt Harvey subsidiary fibre-gen approached inFact having already developed a proof of concept prototype product with Industrial Research Limited. The product required commercialisation and production ready for manufacture. OUTCOME The tool is designed for its environment. The rugged case is sealed for water ingress and is tough to withstand the loose cargo test in the back of the a ute. Up to 8% yield improvement and waste reduction are made possible in certain markets. inFact was able to carry key brand messages into the range of fibre-gen instruments to create market confidence around a small start-up technology venture. ​ Capabilities used on this project Product Design Prototyping Manufacturing Talk to Us

Previous Next The SHARK System is a versatile and cost-effective Powerchair control solution designed to fit the majority of standard power chair applications. The SHARK System became the world's largest-ever selling electric wheelchair remote control. inFact Development Activities: - Product architecture - Connector concept and patent - Mechanical detail design for assembly - Documentation for FDA - Precision tooling management - Automation machinery for connector - Assembly documentation - Operator training and debug - Production support The SHARK System is a versatile and cost-effective Powerchair control solution designed to fit many standard power chair applications. Shark Wheelchair System by Dynamic Controls A stylish modern joystick remote that is simple to use and configure. Dynamic Controls The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK Dynamic had several teams working on electronic software and industrial design elements of the product range. Conceptual work was undertaken to trial DFM techniques and automation was a major driver in this. inFact was involved in the mechanical engineering of the product and its manufacturing system. Extensive testing both for environmental and compliance was undertaken. The cost reduction programme and integration with electronics and supply chain requirements driving many of the hard to resolve issues. Marketing drove customer requirements and it was during this development that it became obvious to inFact that a design front end to understand customer needs for ourselves was going to be a primary requirement. LISTEN Dynamic Controls produces most of the worlds powered wheelchair controllers and 50% of these are the Shark product range. Earlier models, however, were designed without due consideration of design for manufacture and largely ignored the installation, service and parts stocking requirements that represent significant cost as volumes ramp to meet global demand. OUTCOME Shark is Dynamic's most successful product range ever. It has huge market penetration and many of the design solutions incorporated in these products have been carried into subsequent designs and have become embedded in many Invacare (parent) products. ​ Capabilities used on this project Industrial Design Prototyping Customer Insights Talk to Us

Previous Next The splicer® is a unique handheld tool for slicing apples into bite-size pieces for people of all ages. Better and safer than a knife, the “Spiral Slicer” is a fun way of getting children to enjoy eating healthy snacks. Key product features: - Unique and fun kid friendly cutting tool - Aesthetic product showing branding opportunity within customer homes - Tuned cutting features require minimal slicing force - Quality injection moulded part with complex geometry A FUN and EASY way to core and splice your apples splicer by Heartland The Splicer is designed to let you prepare, your favourite love apple in a unique way that everyone of all ages can enjoy. Easy to eat splices and no core. Heartland Fruit NZ Limited The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact was involved in different areas: - User insights, concept generation; - Rapid prototyping to validate a range of configurations; - Food safe material selection, dish washable; - Safety, cutting surfaces; - Industrial design. The parts complex geometry required the use of a 4 part injection molding tool. Simulated flow molding was used to fine-tune the design and ensure correct molding. LISTEN inFact was asked to explore opportunities for increased brand recognition through the use of a fun apple cutting accessory. OUTCOME The inFact team delivered Apple Splicer a quality product ready for market. ​ Capabilities used on this project Industrial Design Product Design Prototyping Talk to Us

Embedded Firmware Design Code architecture is at the heart of great firmware to minimise hardware cost, power consumption and customer support demands while delivering high performance and reliability. Our specialist team are dedicated to test-driven development ensuring the embedded code connects seamlessly to other layers in the stack through the application of design principles and processes, including peer review, stage testing and customer evaluation. Connected technology products and value-add services System Requirements and Features Specification Effective planning enables efficient code development and deployment Following requirements planning and features selection, the firmware architecture is mapped out to determine the structure of the code. Application layers from the cloud to the hardware interfaces are reviewed at this stage to optimise the system and ensure these protocols are appropriate for security, performance and risk. Security and Compliance Standards Functional prototypes provide validation before DFM Security forms an important backdrop to the development cycle and typically specialist firms are brought in to advise on the risks and mitigation strategies. A work plan will be put in place to implement the required protections and a test matrix is used to carry out penetration testing. Where relevant standards apply, these requirements will be built into the work plans and documented to enable agencies to quickly assess conformity. Coding and Debug Wider scoping of product options to rapidly converge on an inspired solution Using agile methods, the team agrees weekly sprints and develops a test specification for the low level code and its interfaces. Software is tested and documented in parallel while code reviews are carried out with other members of the software team. Next Capability Previous Capability Talk to Us

Previous Next inFact developed the Metropolis high-tech solar-powered Pay and Display Parking Meter for Integrated Technology Solutions Limited (former Cash Handling Systems) to target their international market. Metropolis Pay & Display is the firm favourite in New Zealand with GIS terminals making up 95% of the on-street parking market. GIS holds the largest site in Australasia with Auckland Super City operating 1000 of these parking terminals. Award winning road-side parking meter Metropolis Pay & Display by ITS The fact that the Good Design Award has been won by some highly noted designers and design teams, including Apple for the latest iPods and BMW for the Z4 Roadster, puts into perspective the level of quality of inFact’s design work. The Metro is today one of our best selling products and it is exciting that inFact has achieved international recognition for their design contribution. Mark Oliver // Technical Director // Cash Handling Systems The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK The team ran a design process that identified the key features and technologies that would make Metro a success and took this from concept design to production implementation. The inFact team were responsible for all aspects of the development, including aesthetics and usability, mechanical design, system architecture and hardware design, and the software engineering required to provide back end payment and management services. inFact collaborated with sub-contract manufacturers to implement production and provided a turnkey product ready for the street. LISTEN inFact was asked to create a next generation parking meter that would meet the needs of all users in the value chain, and be suitable for volume manufacturing at low cost to sell into international markets. inFact recognised that the solution for the parking terminal would require a ground up approach to meet the needs of a wide range of end user customers, service staff and councils. The process began by talking to each of these groups about the challenges that faced them street side. OUTCOME The product is widely acknowledged for its two secure compartments, one for the payment technology accessible only by the use of an i-key to service technicians and the lower compartment for clearing the coin vault. Servicing traditionally carried out street side is now a simple process of unlatching the door and replacing it with a serviced unit. The solar power and wireless connectivity to visa and cell phone payment systems meant no wiring for power or comms reducing install cost x10 times. ​ Capabilities used on this project Industrial Design Prototyping Manufacturing Talk to Us

Previous Next Qualcomm had been working towards charging cars with wireless electric charging technology - Qualcomm® Halo™ - and asked themselves: Why wait for the real thing when it could be demonstrated now using a smaller scale model? turning ideas into MVPs really quickly Model Formula E Race Car by Qualcomm The team worked late nights and crazy short build schedules to get these built-in time for demo at the first race of the season. We are pleased to see the final product in action and the global recognition it is attracting! A great success! Nigel Sharplin // inFact Ltd The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK Our team did some custom body work…and create Qualcomm's own Formula E racer prototype. complete with its own wireless charging system using Qualcomm WiPower technology in a very short period of time. LISTEN Qualcomm had been working towards charging cars with wireless electric charging technology - Qualcomm® Halo™ - and asked themselves: Why wait for the real thing when it could be demonstrated now using a smaller scale model? Their drive to make the future real right now had inFact made them a 1:10 scale model of the Formula E race car. OUTCOME We not only created the Formula E racer prototype, but to top it off, inFact created a gyro-enabled, Wi-Fi mobile app so that they could drive it with a smartphone! Charged by WiPower, their mini Formula E was ready to roll! But Qualcomm wondered what they could benchmark it against. So they tested it against the real thing! Check out the video! Read the article! ​ Capabilities used on this project Prototyping ​ ​ Talk to Us

Previous Next inFact have developed in collaboration with Scion scientists, a lightweight portable electroantennogram (EAG) capable of being mounted on an unmanned aerial vehicle (UAV) to actively search for odour traces of target insects to allow early detection and better targeted responses. Scion’s scientists have proven that connecting a live insect’s antennae to the EAG can successfully sense where other insects are lurking. Researchers are using this technology to speed up our biosecurity response times and help eradicate pest species before they have an opportunity to become firmly established. The Cyborg is at the heart of their “Toolkits for the Urban Battlefield“ programme and units have been delivered and are now being tested around the world. ​ A device that can use the sensors on insect’s antennaes to indicate where other insects are lurking Cyborg Portable EAG by Scion New Zealand’s biosecurity system is under increasing pressure to prevent establishment of unwanted pests and pathogens...We need to better understand insect behaviour and this research could be a game changer. Scion // JUN 2019 The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact engineers researched, innovated and experimented with a variety of new technology challenges including, solving insect mounting, making this a 15 minute task rather than several hours, an efficient ducting mechanism to provide steady flow of air over the antenna and a sophisticated low noise electronic measurement & control systems required to provide real-time analysis of signals into control commands and real time kinematics and GPS for precision location.​ Using this approach researchers could begin to understand how insects move around and search for each other. There is also potential to learn how pheromone clouds behave in the atmosphere and how they are affected (and diluted) by turbulence. LISTEN Scion engaged inFact to translate the functionality of its bulky laboratory test equipment into a lightweight, low cost electronic device which could maintain the high level of sensitivity required to detect live insect pheromones – the chemical calling cards of the female. ​ inFact worked with Scion to define and understand all the processes required to set up and use the EAG and a requirements specification was developed and agreed. OUTCOME inFact developed handheld electroantennograms for use in live insect pheromone detection trials.​ During initial testing with gypsy moths in Canada, the EAG detected gypsy moth pheromones 30 m from a dispenser in a controlled environment.​ Laboratory results have shown the prototypes are impressively sensitive and could detect one nanogram of gypsy moth pheromones in a microlitre. ​ Capabilities used on this project Industrial Design Product Design Prototyping Talk to Us

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Previous Next inFact in collaboration with Lincoln Agritech Ltd (LAL) scientists and commercialisation team, developed a low cost, a heavy-duty industrial-grade optical sensor capable of measuring in real-time the level of nitrate-nitrogen concentrations in groundwater. The miniaturisation of the system was essential to allow the device to fit within monitoring wells. LAL’s scientists identified that lower cost nitrate sensors would improve the quality of groundwater measurements by enabling increased densification of data points, as current approaches are principally based on theoretical modelling rather than on direct measurement. Farmers are using the GW50 sensors to monitor their nitrate discharges into the environment.​ The HydroMetrics GW50 sensors are now available for sale and deployment worldwide. A sensor for ground water nitrate monitoring HydroMetrics GW50 by Lincoln Agritech I purchased the HydroMetrics Nitrate GW50 Groundwater Optical Nitrate Sensor last year. I have found the HydroMetrics equipment extremely easy to use - plus it records consistent and accurate results in real-time. The mobile kit is fit for purpose and suits my needs. Val McMillan // McMillan Drilling // Source: hydrometrics.co.nz The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact worked with LAL to define and understand the processes for setting up and use of the nitrate sensor and developed a specification including technical, user and commercial requirements. inFact engineers researched, innovated and experimented with a variety of new technology challenges including precise stainless steel machining to ensure critical alignment of the optical components used for the measurements. Miniaturisation and shielding of the electronic components to reduce noise was a size optimisation challenge. LISTEN Currently, monitoring is mostly based on modelling, rather than direct measurement of nitrate levels as conventional sampling methods are too expensive to be scalable.​ Lincoln Agritech Ltd engaged inFact to translate their sensor technology into a low cost functionally accurate sensor product which has a bespoke profile to fit in small diameter monitoring wells. OUTCOME inFact developed a robust, competitively priced sensor that fits into narrow wells for real-time monitoring of ground water nitrate levels. ​ Capabilities used on this project Industrial Design Prototyping Manufacturing Talk to Us

Product Compliance, Risk Management and Validation Service To manage risk throughout the development cycle we use failure mode analysis, compliance reviews, product and software testing and issues lists at each stage gate. These provide the documents needed to agree to move on to subsequent design stages. Innovative product and service design for sustainable environmental and commercial outcomes Design Verification Planning (DVP) and Execution Hardware design and technology selection for cost viability and risk assessment DVP is a structured assessment tool to verify that the product meets its specification. By this stage in the development the team will have carried out functional, performance, life/reliability and stress testing and this information is captured within the DVP. When off-tool parts are available product compliance and field testing programmes can get underway. Design Failure Mode Effects Analysis (DFMEA) and Hazard Analysis Team exploration of the system requirements to determine optimal hardware architecture A blend of the design thinking process and the more structured fault tree assessment feeds into the specification as considerations for the designers and engineers.. Designs are critically assessed against these failure modes at stage gate reviews. Previous Capability Talk to Us Compliance and Certification Enabling rapid qualification of the technology approach and risk assessment Design for Compliance minimises the risk of not meeting compliance targets. Our specialist compliance team will work with you to establish the compliance definitions for certifying electronic and safety-critical products for local and international markets including RCM, CE and UL. Deliverables include a Technical Construction File and compliance reports used for Type Approvals in your target export jurisdictions.

Previous Next inFact developed a ‘world first’ system for measuring wood stiffness at the point of harvest. HITMAN PH330 has been recognized in NZ and internationally as a winner within the agri-business sector: - finalist 2015 NZ Hi-Tech Awards - finalist 2015 CDC Innovation award at the Champion Canterbury Awards - finalist in 3 categories at the 2015 NZ Innovators Awards - winner 2015 Agri-business NZ Innovation Award - winner 2016 Green Good Design Award ​ HITMAN PH330 by fibre-gen HITMAN PH330 has been recognized in NZ and internationally as a winner within the agri-business sector. Peter Carter // CEO // fibre-gen The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact’s experienced engineers adapted the proven ST300 technology to stand up to the extremely harsh forestry environment. Custom hydraulic cylinders were developed to meet the tight physical constraints for a range of existing processor head models. Robust industrial strength designed for the extreme harsh forestry environment. - Design of custom hydraulic cylinders to integrate with existing processor heads; - Custom hardware for data acquisition; - Extensive infield testing to validate reliability and real world environment; - Development of in-cab touch screen UI for system control and data analysis; - Algorithm optimisation. LISTEN Forest companies want to automate every operation for safety and efficiency on the harvest site. The challenge to fibre-gen was to extend the successful HITMAN hand tools technology platforms to create a processor head mounted system to measure wood stiffness at the point of harvest. This would allow forestry operator to extract increased value from their assets in a streamline process. OUTCOME Successful trials around the world including, Western Australia and Oregon, USA. The HITMAN PH330 has established itself as a proven technology and inFact are working with key stakeholders to bring this exciting technology into mass production. ​ Capabilities used on this project Product Design Prototyping App Development Talk to Us