Strategic Design Advice and Planning Delivering successful project outcomes is how we have built our reputation over 500 projects and 25 years. Working with our Principal Design Thinkers we help you establish and refine your key customer value propositions and develop your product vision. We use tools such as design thinking, rapid prototyping/testing, and customer validation. We identify the latest ideas and technology options, define effective product implementation pathways, and provide input to your go-to-market strategy. We help you develop your design strategy by carrying out customer insights, technology research and programme planning, and work closely with you to get your ideas to market. Our comprehensive service offerings are designed to meet your requirements and budgets, from initial feasibility and design innovation through to development and into production. Our team can work collaboratively with you or provide turnkey design services based on your brief. Working with you to take your best seller to market Services Design, Develop and Build inFact’s multi-disciplinary team has experience across a range of sectors and technologies and we use a well-proven 7 Stage process to manage the development cycle from user insights through to production. ​Project Management Our experienced project managers work with you from the start to set up realistic development objectives and detailed plans. Using our online system, we provide real-time updates on timelines, budgets and milestones. Risks are managed using our online issues tracker that allow a wider team to contribute ideas and challenges they see. What we do at inFact that our clients love Talk to Us

Previous Next The ContainerScan probe system was created by AgResearch and inFact to allow early detection of biological threats coming into New Zealand via shipping containers. As New Zealand is an isolated ecosystem, early threat detection is pivotal in maintaining our balance of flora and fauna. Award-winning product in the 2009 DINZ - BeST Awards Concept/Experimental Bronze and winner of the red dot design award. Bio-probe sniffs out contamination in sealed containers ContainerScan Probe by AgResearch The success of our design has been recognised in multiple design awards. Award winning product in the 2009 DINZ - BeST Awards Concept/Experimental Bronze and winner of the reddot design award. Nigel Sharplin // Managing Director // inFact Ltd The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact suggested developing a system that allowed air samples to be taken within the existing movements of containers, removing any need to add a step to the MAF clearance process or disrupt existing port operations. Our solution doesn’t require containers to be opened to be inspected, meaning a reduction in paperwork and resources required for sample collection. The team tested the concept models using ‘Day In The Life’ system trials with port workers in Lyttleton to develop a full understanding of how the technology would be applied in reality and the types of pressures these container clearing crews were under. The design team undertook detailed concept design work involving the refinement of exterior enclosures, internal mechanisms, power supply systems, sample cartridges, data collection, scanning and communication modules, PCB’s, software, harnesses and test rigs. LISTEN AgResearch scientists had invented an air sampling technology that could detect the presence of bio-organism threats from air samples, but they didn’t have a product or business proposition to wrap around the technology. OUTCOME inFact built a full working prototype and put it through a rigorous test in which twenty random spiked containers containing samples of treated timber were sent from around the world to a large destination facility. ContainerScan had a 100 per cent success rate in intercepting them, and also detected a further contaminated container that was not part of the test. With the ability to prove the technology works inFact assisted ContainerScan to build relationships with MAF and other government agencies to gain approval for roll out into port operations. ​ Capabilities used on this project Industrial Design Prototyping Embedded Systems Talk to Us

Previous Next Provenco's G5 was the first chip card-certified outdoor payment terminal in the world and created the opportunity for Provenco to sell payment solutions internationally. PETRONAS, Provenco’s premium client, required a high-end environmentally resilient payment terminal for their network of fuel outlets to meet new security laws introduced in Malaysia, January 2005. inFact developed the product's innovative security systems to meet the new standards and introduced a revolutionary new in-mould film used in automotive applications. This created a seal-less lens and screen-printable aesthetic which is protected against petro-chemicals and UV. Over 10,000 Invenco G5 OPTs are installed in pay@pump mode throughout PDB’s network. The Invenco EPS and multi-acquirer Payments Switch now process approximately 1 million fuel transactions daily. The success in the Plastic Industry Design Awards followed on from the accolade when the Provenco G5 outdoor payment terminal received a Highly Commended Award at the Design Industry of New Zealand BestDesign Awards. Award winning payment terminal G5 Payment Terminal by Invenco The aesthetics of the in-mould decoration and the design ability to integrate the lens into the single moulding are important factors in the sales success of the outdoor payment terminal to international corporate customers Nigel Sharplin // Article SCOOP Business The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact started working with Provenco in 1999 developing concepts to establish early market requirements for the G5 OPT. Working closely with Provenco's expert team of developers, inFact developed product technology that met build cost and reliability targets and provided a platform for the ongoing development of a range of new products.​ The many firsts for this product included tamper proof enclosures and hardware modules, pin pad security, in-mould technology for protection against toluene, scratch and UV and a modular system for customer sales. LISTEN Provenco engaged inFact in 1999 to create a new payment technology platform that would meet the growing demand for EMV compliant low total cost of ownership products. Provenco Retail Automation wanted a terminal that was both functional and capable of displaying a uniqueness in it’s design to provide a point of difference. OUTCOME inFact completed development of the G5 OPT terminal in just under a year, working in close collaboration with Provenco, Talbot Plastics and GPC. The partnership provided ongoing support and customisation of this technology for new customers. Already incumbent with the Payments Switch and Electronic Payment Systems, Invenco, (formerly Provenco), was able to offer a fully integrated tank-to-bank system meeting all of Petronas’ requirements which none of their competitors could match. Talbot Plastics won the 2004 Plastics Industry Design Awards Supreme Award for the POS Terminal Fascia. Read Article: https://www.scoop.co.nz/stories/BU0410/S00245/infact-designs-supreme-plastics-award-winner.htm ​ Capabilities used on this project Industrial Design Prototyping UX Design Talk to Us