Nigel Sharplin Managing Director BE (Hons), CMEngNZ., PDINZ Logan Stephens Product Design Manager BE Mech (Hons) Steven Morrison Senior Product Design Engineer BE Mech (Hons) Jonathan Upsdell Senior Product Design Engineer BE (Hons) Liam Hooper Industrial Product Designer BProdDesign Oliver Sharplin Software Engineer BE (Hons) Nathan Jiang Software Development Engineer MAC (Hons) Finn Bright Software Engineer BE Robert Helps Embedded System Engineer B.Eng.Tech Tim Lamborn Senior Embedded Systems Design Engineer BE (Hons) Bob Walton Senior Electronics and Software Engineer ​ Jonathan Smith Graduate Embedded Systems Engineer BE (Hons) Alexander Doyle Graduate Embedded Systems Engineer BE (Hons) Maria Kay Marketing Lead MA (Hons) Wynn Jiao Finance and Administration Manager MPA Olivia Powell Marketing Intern BProdDesign | Master of Business Student Our team are experts in disciplines of innovation, design strategy, product design, engineering and user experience. We invest in creating a culture rich in ideas, learning, knowledge and empathy for all the people involved in the life-cycle of your new product and service. We know that with an attitude to solve the hard problems in collaboration with your team and your customers, we will not only have fun, we will also help ensure your success. Collaboration is at the heart of our successful Team Our Design Thinkers Talk to Us

Previous Next A story of technology and market collaboration which goes back to 2005. With inFact's strong technology base and fibre-gen's ultimate access to the forestry sector, it was a natural partnership to form. inFact provided all of the technology management services to the business including specialised outsource design and manufacturing services. inFact's investment in the business was based on the potential for the significant reduction in processing waste in the forestry sector that these tools enable – allowing logs to be processed according to their quality. Now with improved features, the HITMAN HM220 remains the only tool in its class for delivering powerful stiffness related log segregation in your business. Initial forestry tool in the fibre-gen's HITMAN family HITMAN HM220 by fibre-gen The HITMAN HM220 has a proven pedigree, providing accurate determination of wood properties and performing reliably over many years in extreme operational environments. Peter Carter // CEO // fibre-gen The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK This tool was at proof-of-concept stage and demonstrated the science in the tool. inFact were responsible for designing the tool for manufacture and for the transfer to low volume sub-contract assembly. LISTEN Carter Holt Harvey subsidiary fibre-gen approached inFact having already developed a proof of concept prototype product with Industrial Research Limited. The product required commercialisation and production ready for manufacture. OUTCOME The tool is designed for its environment. The rugged case is sealed for water ingress and is tough to withstand the loose cargo test in the back of the a ute. Up to 8% yield improvement and waste reduction are made possible in certain markets. inFact was able to carry key brand messages into the range of fibre-gen instruments to create market confidence around a small start-up technology venture. ​ Capabilities used on this project Product Design Prototyping Manufacturing Talk to Us

Previous Next The SHARK System is a versatile and cost-effective Powerchair control solution designed to fit the majority of standard power chair applications. The SHARK System became the world's largest-ever selling electric wheelchair remote control. inFact Development Activities: - Product architecture - Connector concept and patent - Mechanical detail design for assembly - Documentation for FDA - Precision tooling management - Automation machinery for connector - Assembly documentation - Operator training and debug - Production support The SHARK System is a versatile and cost-effective Powerchair control solution designed to fit many standard power chair applications. Shark Wheelchair System by Dynamic Controls A stylish modern joystick remote that is simple to use and configure. Dynamic Controls The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK Dynamic had several teams working on electronic software and industrial design elements of the product range. Conceptual work was undertaken to trial DFM techniques and automation was a major driver in this. inFact was involved in the mechanical engineering of the product and its manufacturing system. Extensive testing both for environmental and compliance was undertaken. The cost reduction programme and integration with electronics and supply chain requirements driving many of the hard to resolve issues. Marketing drove customer requirements and it was during this development that it became obvious to inFact that a design front end to understand customer needs for ourselves was going to be a primary requirement. LISTEN Dynamic Controls produces most of the worlds powered wheelchair controllers and 50% of these are the Shark product range. Earlier models, however, were designed without due consideration of design for manufacture and largely ignored the installation, service and parts stocking requirements that represent significant cost as volumes ramp to meet global demand. OUTCOME Shark is Dynamic's most successful product range ever. It has huge market penetration and many of the design solutions incorporated in these products have been carried into subsequent designs and have become embedded in many Invacare (parent) products. ​ Capabilities used on this project Industrial Design Prototyping Customer Insights Talk to Us

Previous Next The splicer® is a unique handheld tool for slicing apples into bite-size pieces for people of all ages. Better and safer than a knife, the “Spiral Slicer” is a fun way of getting children to enjoy eating healthy snacks. Key product features: - Unique and fun kid friendly cutting tool - Aesthetic product showing branding opportunity within customer homes - Tuned cutting features require minimal slicing force - Quality injection moulded part with complex geometry A FUN and EASY way to core and splice your apples splicer by Heartland The Splicer is designed to let you prepare, your favourite love apple in a unique way that everyone of all ages can enjoy. Easy to eat splices and no core. Heartland Fruit NZ Limited The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact was involved in different areas: - User insights, concept generation; - Rapid prototyping to validate a range of configurations; - Food safe material selection, dish washable; - Safety, cutting surfaces; - Industrial design. The parts complex geometry required the use of a 4 part injection molding tool. Simulated flow molding was used to fine-tune the design and ensure correct molding. LISTEN inFact was asked to explore opportunities for increased brand recognition through the use of a fun apple cutting accessory. OUTCOME The inFact team delivered Apple Splicer a quality product ready for market. ​ Capabilities used on this project Industrial Design Product Design Prototyping Talk to Us

Product Design Our experienced team work with you to create innovative products and service solutions ready for manufacture. We have extensive experience in user insights, UX/UI and industrial design aesthetics, mechanical engineering, embedded systems and Cloud and App solutions. Innovative product and service design for sustainable environmental and commercial outcomes Functional Design Functional prototypes provide validation before DFM The primary product features and interfaces are validated using high-resolution functional prototypes. This allows accelerated life and end user testing to validate requirements such as ruggedisation, usability and compliance. Customers get a better sense of the product’s look and feel and its baseline features before proceeding to detailed design for tooling. Detailed Design Refining the product aesthetic, usability and design for scale manufacturing Detailing a design for volume manufacturing takes time and careful implementation. Consideration of the production, test and assembly processes is critical to delivering a high level of quality at the right price at the. Product build costs drive decisions on tooling and other aspects of production automation. Concept Development Wider scoping of product options to rapidly converge on an inspired solution Concept development is a critical stage in which the needs of your customers are translated into concept options to test feasibility and product appeal. Sustainability and compliance requirements are considered seriously at this stage, so risks are identified early to minimise development effort. Various manufacturing approaches will be explored to provide product cost estimates and automation requirements. New Product Introduction Setting up a production system to deliver certified quality products Our production engineers fully support the new product introduction and EOL testing processes, helping to resolve the minor issues that arise down the production line. User manuals and other quality management documentation are drafted, and support marketing and compliance specialists navigate certification. Next Capability Talk to Us User and Technical Requirements Planning and System Architecture Insight-driven specifications establish a clear development pathway Using established processes like design thinking, technology reviews and product/system architecture, we develop an initial set of user and technical requirements in collaboration with you. These enable the rapid development of early-stage prototypes to validate ideas and discover fundamental opportunities for innovation and viable product outcomes.

New Product Introduction Every aspect of the new design comes together on the production line to deliver your product to a quality specification. Our team manages the production variation and minor refinements required to adjust for tolerance issues in hardware and mechanical elements. Documentation is critical to the hand-over process, and we develop this in the form of a manufacturing release pack at the end of the project. Innovative product and service design for sustainable environmental and commercial outcomes Product and Services Collateral Hardware builds enable embedded firmware development and validation Our designers generate materials throughout the development that support the documentation requirements for the marketing and technical teams including user manuals, brand guides and marketing collateral. Manufacturing Documentation Hardware design and technology selection for cost viability and risk assessment Documents are created throughout the development cycle which are then converted into the product manufacturing specifications for release to you and your suppliers. Tight revision control is maintained throughout the NPI process using secure online repositories, with changes tracked and clearly presented to contract manufacturers. Design for Manufacture Team exploration of the system requirements to determine optimal hardware architecture Design for Manufacture starts early in the development cycle determining how your product will be produced and tested. Test-driven design philosophies ensure the product verification process for production and compliance is achieved. Working closely with suppliers, our specialist teams ensure detailed design elements are manufacturable at a specified quality, volume, and cost. Next Capability Previous Capability Talk to Us End-of-Line Test and Verification Enabling rapid qualification of the technology approach and risk assessment End-of-line test systems are considered early in the concept and functional design stages. End-of-line test equipment is often required with more complex technologies to ensure product compliance on the factory floor. Our team of mechatronics engineers create hardware and programming test fixtures and associated firmware to automate this process saving valuable factory assembly time.

Embedded Firmware Design Code architecture is at the heart of great firmware to minimise hardware cost, power consumption and customer support demands while delivering high performance and reliability. Our specialist team are dedicated to test-driven development ensuring the embedded code connects seamlessly to other layers in the stack through the application of design principles and processes, including peer review, stage testing and customer evaluation. Connected technology products and value-add services System Requirements and Features Specification Effective planning enables efficient code development and deployment Following requirements planning and features selection, the firmware architecture is mapped out to determine the structure of the code. Application layers from the cloud to the hardware interfaces are reviewed at this stage to optimise the system and ensure these protocols are appropriate for security, performance and risk. Security and Compliance Standards Functional prototypes provide validation before DFM Security forms an important backdrop to the development cycle and typically specialist firms are brought in to advise on the risks and mitigation strategies. A work plan will be put in place to implement the required protections and a test matrix is used to carry out penetration testing. Where relevant standards apply, these requirements will be built into the work plans and documented to enable agencies to quickly assess conformity. Coding and Debug Wider scoping of product options to rapidly converge on an inspired solution Using agile methods, the team agrees weekly sprints and develops a test specification for the low level code and its interfaces. Software is tested and documented in parallel while code reviews are carried out with other members of the software team. Next Capability Previous Capability Talk to Us

Previous Next The ZIP MotoLure is a robust tool that can be used in a range of situations. It dispenses a preset amount of fresh mayonnaise lure for possums, rats and stoats, for up to one year without requiring manual service. ZIP is developing a quiver of tools, technologies and methods to understand and mobilise a defensive line of sensing traps that not only attract the predator but also destroy and alert the system to an event. The project has been running since 2014 and has been deployed successfully in the Marlborough Sounds. The next stage is to “electronically fence” a much larger peninsular of New Zealand and continue to expand the installations from there. Dispensing perishable food lures in the field, for months at a time MotoLure Dispenser by ZIP Pleasure's mine. Once you jokers left we all couldn't stop talking about how smart and productive inFact is. Can't wait to see how this project works out, let alone other work in the future!! Tim Sojberg // zip.org.nz The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK A major challenge for the project has been to make the MotoLure system viable such that the build cost of the system would enable ZIP to offset the cost of field staff carrying out the same luring functions on a line of traps over the life of the product operation. Other design challenges included requirements such as fail-safe reliability, battery management, temperature effects, rodent invasion, harsh NZ bush environment, portability and the long operating periods.​ Several rapid prototype iterations have been carried out to resolve the many design challenges. These requirements have, however, driven the design to become a simple low-cost system that meets the commercial, technical and performance demands. LISTEN ZIP Ltd approached inFact to partner with them and develop effective tools and technologies that would operate reliably and effectively, with little human intervention, over long periods of time, in the New Zealand bush. ​ The first project was a lure-dispensing device that dispenses fresh lure daily into the trap to maximize the effectiveness of the trap in the line of defence against re-invasion. inFact carried out user insights with ZIP field rangers and technical and animal behavioral staff to establish why; what and how their needs could be met. OUTCOME inFact has developed and engineered a system that is now being used and sold to other organisations. ​ The device uses sheet metal and plastic molded parts, a low-cost DC motor/gearbox drive and control hardware/software with high power density batteries. The MotoLure has also been developed by inFact to provide low temperature dispensing throughout the winter months. A combination of rapid prototyping techniques and design for manufacture using the low set up cost processes enable the MVP’s to be built at close to production costs. ​ Capabilities used on this project Cloud Services Product Design Prototyping Talk to Us

Previous Next The all-new CCN-8 SoftDrive provides an elegant field solution for the control of airport check-in conveyors. It is specifically designed to provide an economical means of conveyor control in large deployment environments, where on-site installation time and cost savings are critical for project delivery. The CCN-8 SoftDrive provides a soft-starter with adjustable parameters to give smooth starting at all loads, eliminating noise usually associated with drum motors starting. With simple plug and play installation the CCN-8 SoftDrive support multiple network communication protocols and a range of different motors. Specialised and cost efficient soft-start drive technology for smooth quiet operation of baggage conveyor systems CCN-8 SoftDrive by ATRAX At the customer site, it’s just plug and play, saving expensive controls engineer commissioning time, and the new design provides an elegant field solution for the control of airport check-in conveyors Kevin Maurice // Managing Director // ATRAX Group The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK In collaboration with inFact, ATRAX took a user-insights-driven approach where rapid concept prototypes were designed and built. This allowed conveyor manufacturer customers to evaluate the specific design configurations and feature sets before making a full commitment to the production design. ​ With a clear specification in place inFact created an innovative design utilising high power tries to control motor ramp up current. inFact worked closely with suppliers to generate a costed Bill of Materials which allowed production to be retained in New Zealand. LISTEN ATRAX needed to re-invent its high-cost control node drive technology and with inFact’s innovative team created a unique low-cost soft start drive solution for conveyors. The team formulated a specification for the CCN-8 which would future-proof the product providing integration with an increasing number of network protocols and a wide range of plug and play options for conveyor manufacturers. OUTCOME inFact managed the manufacturing implementation stages and CCN-8 was ready for production within 18 months of kicking off the project. inFact also designed and built a range of production fixtures to provide ease of assembly, automated testing, and diagnostics.​ Compliance was managed by the inFact team to meet CE high voltage electrical standards. CCN-8 has shipped in volume having been well received in the market and is being deployed word-wide. ​ Capabilities used on this project Industrial Design Product Design Manufacturing Talk to Us

Previous Next Foot Science International entry to the US market required them to improve the usability and performance their orthotics heating machine and dramatically reduce its manufactured cost. inFact carried out user insights with podiatrists and learned they need to use the machine out with customers in their retail environments. This resulted in requirements for a high aesthetic, simple, easy to use and low noise heater in order to improve wide adoption of the orthotics heating process. inFact took these insights into the design of the heater and developed a new aesthetic, with improved heat-flow to reduce cycle time, implemented an electronic control system and carried out design for manufacture to hit a target manufactured cost. The outcome is a full compliant stylish low cost orthotics heater that is being sold at a good margin into the US and other international FSI markets. Improving orthotics fittings one shoe at a time Formthotics V20 Heater by Foot Science International Formthotics Heating Machines have always been the best tool to create a personalised fit between footwear and Formthotics. Foot Science International The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact used its experience in plastic moulding and manufacturing to design state-of-the-art products. Concepts were developed and tested by inFact to select the most efficient layout for heating a pair of shoe inserts. A flipped airflow layout with a new orientation was selected for testing, which resulted in a safer unit with a stronger fan and smaller footprint using minimal space. A bicolour design was chosen along with fine elegant lines on the upper shell, to give the product a pleasant aesthetic, while being suitable for use in retail environments. The mains-powered design is available in two variants for international markets such as Europe and USA. LISTEN Foot Science International chose inFact for its proven track record in designing stylish business equipment and consumer products. By carrying out user insights during the first phase of the project, inFact was able to collect valuable information that was used in the definition of required and desired specifications. With cost being one of the important commercial drivers, inFact established a manufactured cost target early on and defended this throughout the project. OUTCOME From user requirement gathering through to product design, compliance and production implementation inFact provided Foot Science International with the support they need to be able to produce and sell in large volume the necessary accessory for their Formthotics orthotics. Optimising part design and production supply, the price point reduction driving the need for a new heater has been met. Foot Science International is now producing and selling heaters worldwide. Watch the video: https://vimeo.com/328094030 ​ Capabilities used on this project Product Design Prototyping Manufacturing Talk to Us

Address Unit 5 Amuri Park 404 Barbadoes Street Christchurch · New Zealand Directions Opening Hours Mon - Fri: 8.30am till 5pm Careers@inFact For Job enquires Talk to Us First Name Last Name Email Phone Message Submit Thanks for submitting! Enquiry Type Company Industry Get in Touch with us today to discuss your project. Our mission is to create and deliver new customer value in the marketplace Get in Touch Talk to Us

Electronics Hardware Design With years of experience in technology areas such as low-power, high-speed microprocessors, RF and communications stacks and remote sensing, we know what works in extreme environments. Using known ‘fit for purpose’ design solutions, our hardware engineering specialists apply these cost effectively to meet compliance and build cost and reliability requirements. Working closely with our embedded systems team, the right balance of hardware optimisation is achieved. Innovative product and service design for sustainable environmental and commercial outcomes Prototyping and Risk Assessment Enabling rapid qualification of the technology approach and risk assessment Proof of concept hardware enables early-stage risk assessment of functional performance. Use of development kits and prototype PCB’s enable rapid prototyping and problem solving whilst providing the platform for the firmware team to begin development. Prototype build, Run-up and Validation Hardware builds enable embedded firmware development and validation Low volume PCBA prototypes are assembled, where possible, on automated lines and are run up and debugged to undertake primary functional testing and pre-scanning for compliance. This provides an optimal platform for the embedded firmware development. Hardware Schematics and Functional Design Hardware design and technology selection for cost viability and risk assessment Schematics capture and circuit design provide opportunity for a detailed review of the functional hardware design, enabling the team to assess the risks to be mitigated with solutions such as circuit protection, multi-layering, ground planes and alternate foot-printing. A Bill of Materials is created to establish supply availability and component cost. PCB layout is done in collaboration with the mechanical design team. System Architecture and Technology Selection Team exploration of the system requirements to determine optimal hardware architecture System requirement specifications are developed in parallel with the overall system architecture. A wide array of firmware, power and connectivity considerations influence the technology selection process along with the specific compliance requirements to come later in the project. Opportunities for innovation are explored during this stage to achieve cost and performance targets. Design for Manufacture, NPI and Certification Volume design refinement in collaboration with the manufacturing partner Volume design requires input from the manufacturer for component supply, automated production line set-up and end-of-line test requirements. Design for Test (DFT) includes the development of jigs and fixtures to optimise test environments depending on volume and complexity. Our team supports the hardware NPI process and can lead the certification of the final design for CE and UL compliance. Next Capability Previous Capability Talk to Us