Nigel Sharplin Managing Director BE (Hons), CMEngNZ., PDINZ Logan Stephens Product Design Manager BE Mech (Hons) Steven Morrison Senior Product Design Engineer BE Mech (Hons) Jonathan Upsdell Senior Product Design Engineer BE (Hons) Liam Hooper Industrial Product Designer BProdDesign Oliver Sharplin Software Engineer BE (Hons) Nathan Jiang Software Development Engineer MAC (Hons) Finn Bright Software Engineer BE Robert Helps Embedded System Engineer B.Eng.Tech Tim Lamborn Senior Embedded Systems Design Engineer BE (Hons) Bob Walton Senior Electronics and Software Engineer ​ Jonathan Smith Graduate Embedded Systems Engineer BE (Hons) Alexander Doyle Graduate Embedded Systems Engineer BE (Hons) Maria Kay Marketing Lead MA (Hons) Wynn Jiao Finance and Administration Manager MPA Olivia Powell Marketing Intern BProdDesign | Master of Business Student Our team are experts in disciplines of innovation, design strategy, product design, engineering and user experience. We invest in creating a culture rich in ideas, learning, knowledge and empathy for all the people involved in the life-cycle of your new product and service. We know that with an attitude to solve the hard problems in collaboration with your team and your customers, we will not only have fun, we will also help ensure your success. Collaboration is at the heart of our successful Team Our Design Thinkers Talk to Us

Previous Next The splicer® is a unique handheld tool for slicing apples into bite-size pieces for people of all ages. Better and safer than a knife, the “Spiral Slicer” is a fun way of getting children to enjoy eating healthy snacks. Key product features: - Unique and fun kid friendly cutting tool - Aesthetic product showing branding opportunity within customer homes - Tuned cutting features require minimal slicing force - Quality injection moulded part with complex geometry A FUN and EASY way to core and splice your apples splicer by Heartland The Splicer is designed to let you prepare, your favourite love apple in a unique way that everyone of all ages can enjoy. Easy to eat splices and no core. Heartland Fruit NZ Limited The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact was involved in different areas: - User insights, concept generation; - Rapid prototyping to validate a range of configurations; - Food safe material selection, dish washable; - Safety, cutting surfaces; - Industrial design. The parts complex geometry required the use of a 4 part injection molding tool. Simulated flow molding was used to fine-tune the design and ensure correct molding. LISTEN inFact was asked to explore opportunities for increased brand recognition through the use of a fun apple cutting accessory. OUTCOME The inFact team delivered Apple Splicer a quality product ready for market. ​ Capabilities used on this project Industrial Design Product Design Prototyping Talk to Us

Previous Next A story of technology and market collaboration which goes back to 2005. With inFact's strong technology base and fibre-gen's ultimate access to the forestry sector, it was a natural partnership to form. inFact provided all of the technology management services to the business including specialised outsource design and manufacturing services. inFact's investment in the business was based on the potential for the significant reduction in processing waste in the forestry sector that these tools enable – allowing logs to be processed according to their quality. Now with improved features, the HITMAN HM220 remains the only tool in its class for delivering powerful stiffness related log segregation in your business. Initial forestry tool in the fibre-gen's HITMAN family HITMAN HM220 by fibre-gen The HITMAN HM220 has a proven pedigree, providing accurate determination of wood properties and performing reliably over many years in extreme operational environments. Peter Carter // CEO // fibre-gen The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK This tool was at proof-of-concept stage and demonstrated the science in the tool. inFact were responsible for designing the tool for manufacture and for the transfer to low volume sub-contract assembly. LISTEN Carter Holt Harvey subsidiary fibre-gen approached inFact having already developed a proof of concept prototype product with Industrial Research Limited. The product required commercialisation and production ready for manufacture. OUTCOME The tool is designed for its environment. The rugged case is sealed for water ingress and is tough to withstand the loose cargo test in the back of the a ute. Up to 8% yield improvement and waste reduction are made possible in certain markets. inFact was able to carry key brand messages into the range of fibre-gen instruments to create market confidence around a small start-up technology venture. ​ Capabilities used on this project Product Design Prototyping Manufacturing Talk to Us

Previous Next The SHARK System is a versatile and cost-effective Powerchair control solution designed to fit the majority of standard power chair applications. The SHARK System became the world's largest-ever selling electric wheelchair remote control. inFact Development Activities: - Product architecture - Connector concept and patent - Mechanical detail design for assembly - Documentation for FDA - Precision tooling management - Automation machinery for connector - Assembly documentation - Operator training and debug - Production support The SHARK System is a versatile and cost-effective Powerchair control solution designed to fit many standard power chair applications. Shark Wheelchair System by Dynamic Controls A stylish modern joystick remote that is simple to use and configure. Dynamic Controls The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK Dynamic had several teams working on electronic software and industrial design elements of the product range. Conceptual work was undertaken to trial DFM techniques and automation was a major driver in this. inFact was involved in the mechanical engineering of the product and its manufacturing system. Extensive testing both for environmental and compliance was undertaken. The cost reduction programme and integration with electronics and supply chain requirements driving many of the hard to resolve issues. Marketing drove customer requirements and it was during this development that it became obvious to inFact that a design front end to understand customer needs for ourselves was going to be a primary requirement. LISTEN Dynamic Controls produces most of the worlds powered wheelchair controllers and 50% of these are the Shark product range. Earlier models, however, were designed without due consideration of design for manufacture and largely ignored the installation, service and parts stocking requirements that represent significant cost as volumes ramp to meet global demand. OUTCOME Shark is Dynamic's most successful product range ever. It has huge market penetration and many of the design solutions incorporated in these products have been carried into subsequent designs and have become embedded in many Invacare (parent) products. ​ Capabilities used on this project Industrial Design Prototyping Customer Insights Talk to Us

Product Compliance, Risk Management and Validation Service To manage risk throughout the development cycle we use failure mode analysis, compliance reviews, product and software testing and issues lists at each stage gate. These provide the documents needed to agree to move on to subsequent design stages. Innovative product and service design for sustainable environmental and commercial outcomes Design Verification Planning (DVP) and Execution Hardware design and technology selection for cost viability and risk assessment DVP is a structured assessment tool to verify that the product meets its specification. By this stage in the development the team will have carried out functional, performance, life/reliability and stress testing and this information is captured within the DVP. When off-tool parts are available product compliance and field testing programmes can get underway. Design Failure Mode Effects Analysis (DFMEA) and Hazard Analysis Team exploration of the system requirements to determine optimal hardware architecture A blend of the design thinking process and the more structured fault tree assessment feeds into the specification as considerations for the designers and engineers.. Designs are critically assessed against these failure modes at stage gate reviews. Previous Capability Talk to Us Compliance and Certification Enabling rapid qualification of the technology approach and risk assessment Design for Compliance minimises the risk of not meeting compliance targets. Our specialist compliance team will work with you to establish the compliance definitions for certifying electronic and safety-critical products for local and international markets including RCM, CE and UL. Deliverables include a Technical Construction File and compliance reports used for Type Approvals in your target export jurisdictions.

Previous Next inFact developed a ‘world first’ system for measuring wood stiffness at the point of harvest. HITMAN PH330 has been recognized in NZ and internationally as a winner within the agri-business sector: - finalist 2015 NZ Hi-Tech Awards - finalist 2015 CDC Innovation award at the Champion Canterbury Awards - finalist in 3 categories at the 2015 NZ Innovators Awards - winner 2015 Agri-business NZ Innovation Award - winner 2016 Green Good Design Award ​ HITMAN PH330 by fibre-gen HITMAN PH330 has been recognized in NZ and internationally as a winner within the agri-business sector. Peter Carter // CEO // fibre-gen The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK inFact’s experienced engineers adapted the proven ST300 technology to stand up to the extremely harsh forestry environment. Custom hydraulic cylinders were developed to meet the tight physical constraints for a range of existing processor head models. Robust industrial strength designed for the extreme harsh forestry environment. - Design of custom hydraulic cylinders to integrate with existing processor heads; - Custom hardware for data acquisition; - Extensive infield testing to validate reliability and real world environment; - Development of in-cab touch screen UI for system control and data analysis; - Algorithm optimisation. LISTEN Forest companies want to automate every operation for safety and efficiency on the harvest site. The challenge to fibre-gen was to extend the successful HITMAN hand tools technology platforms to create a processor head mounted system to measure wood stiffness at the point of harvest. This would allow forestry operator to extract increased value from their assets in a streamline process. OUTCOME Successful trials around the world including, Western Australia and Oregon, USA. The HITMAN PH330 has established itself as a proven technology and inFact are working with key stakeholders to bring this exciting technology into mass production. ​ Capabilities used on this project Product Design Prototyping App Development Talk to Us

Previous Next PiP DigiSense.™ devices installed in manholes at strategic locations in wastewater networks enable near real-time monitoring and alerting for normal flow and flood events. Monitoring of normal flows over time enables improved network management strategies and richer modelling data for long-term investment planning. Event detection to provide early warning of possible flooding means council staff can allocate their limited resources to reducing the risks in the key areas of concern. Long life, near real-time water level monitoring using low cost LPWAN IOT technology and sensors PiP DigiSense. by PiP IoT PiP DigiSense.™ devices installed in manholes at strategic locations in wastewater networks enable near real-time monitoring and alerting for normal flow and flood events. Julian Sharplin // CEO // PiP IoT Limited The Project The project team works side-by-side with the client to ensure product functionality, marketability and usability are resolved through proof of concept prototypes. These are tested and refined to ensure all aspects of the solution are understood, key risks are identified and project goals are achieved. THINK Developing smart IOT sensors required a high level of research and development of the ultrasound devices which detect water level at long range, antenna systems to get radio transmissions out of the deep manholes and for long term installations, a low power circuit that enables the device to sit idle for years while providing pre-set hourly, daily or event based measurements of level. LISTEN PiP IoT was born out of inFact’s work in the sewer networks with Christchurch City Council where the flood prone city needed an early warning system if sewerage was likely to flow into the streets. inFact developed two products for these applications as a direct requirement set out by the cities Three Waters Division. OUTCOME inFact chose to use a highly ruggedised overmoulding process to fully encapsulate the sensitive electronics and seal them against the aggressive corrosive H2S gases present in the sewer network. Designing technology for low cost manufacture and large scale deployment presented a significant challenge for the design and production teams. ​ Capabilities used on this project Product Design Cloud Services App Development Talk to Us

Product Design Our experienced team work with you to create innovative products and service solutions ready for manufacture. We have extensive experience in user insights, UX/UI and industrial design aesthetics, mechanical engineering, embedded systems and Cloud and App solutions. Innovative product and service design for sustainable environmental and commercial outcomes Functional Design Functional prototypes provide validation before DFM The primary product features and interfaces are validated using high-resolution functional prototypes. This allows accelerated life and end user testing to validate requirements such as ruggedisation, usability and compliance. Customers get a better sense of the product’s look and feel and its baseline features before proceeding to detailed design for tooling. Detailed Design Refining the product aesthetic, usability and design for scale manufacturing Detailing a design for volume manufacturing takes time and careful implementation. Consideration of the production, test and assembly processes is critical to delivering a high level of quality at the right price at the. Product build costs drive decisions on tooling and other aspects of production automation. Concept Development Wider scoping of product options to rapidly converge on an inspired solution Concept development is a critical stage in which the needs of your customers are translated into concept options to test feasibility and product appeal. Sustainability and compliance requirements are considered seriously at this stage, so risks are identified early to minimise development effort. Various manufacturing approaches will be explored to provide product cost estimates and automation requirements. New Product Introduction Setting up a production system to deliver certified quality products Our production engineers fully support the new product introduction and EOL testing processes, helping to resolve the minor issues that arise down the production line. User manuals and other quality management documentation are drafted, and support marketing and compliance specialists navigate certification. Next Capability Talk to Us User and Technical Requirements Planning and System Architecture Insight-driven specifications establish a clear development pathway Using established processes like design thinking, technology reviews and product/system architecture, we develop an initial set of user and technical requirements in collaboration with you. These enable the rapid development of early-stage prototypes to validate ideas and discover fundamental opportunities for innovation and viable product outcomes.

New Product Introduction Every aspect of the new design comes together on the production line to deliver your product to a quality specification. Our team manages the production variation and minor refinements required to adjust for tolerance issues in hardware and mechanical elements. Documentation is critical to the hand-over process, and we develop this in the form of a manufacturing release pack at the end of the project. Innovative product and service design for sustainable environmental and commercial outcomes Product and Services Collateral Hardware builds enable embedded firmware development and validation Our designers generate materials throughout the development that support the documentation requirements for the marketing and technical teams including user manuals, brand guides and marketing collateral. Manufacturing Documentation Hardware design and technology selection for cost viability and risk assessment Documents are created throughout the development cycle which are then converted into the product manufacturing specifications for release to you and your suppliers. Tight revision control is maintained throughout the NPI process using secure online repositories, with changes tracked and clearly presented to contract manufacturers. Design for Manufacture Team exploration of the system requirements to determine optimal hardware architecture Design for Manufacture starts early in the development cycle determining how your product will be produced and tested. Test-driven design philosophies ensure the product verification process for production and compliance is achieved. Working closely with suppliers, our specialist teams ensure detailed design elements are manufacturable at a specified quality, volume, and cost. Next Capability Previous Capability Talk to Us End-of-Line Test and Verification Enabling rapid qualification of the technology approach and risk assessment End-of-line test systems are considered early in the concept and functional design stages. End-of-line test equipment is often required with more complex technologies to ensure product compliance on the factory floor. Our team of mechatronics engineers create hardware and programming test fixtures and associated firmware to automate this process saving valuable factory assembly time.

Embedded Firmware Design Code architecture is at the heart of great firmware to minimise hardware cost, power consumption and customer support demands while delivering high performance and reliability. Our specialist team are dedicated to test-driven development ensuring the embedded code connects seamlessly to other layers in the stack through the application of design principles and processes, including peer review, stage testing and customer evaluation. Connected technology products and value-add services System Requirements and Features Specification Effective planning enables efficient code development and deployment Following requirements planning and features selection, the firmware architecture is mapped out to determine the structure of the code. Application layers from the cloud to the hardware interfaces are reviewed at this stage to optimise the system and ensure these protocols are appropriate for security, performance and risk. Security and Compliance Standards Functional prototypes provide validation before DFM Security forms an important backdrop to the development cycle and typically specialist firms are brought in to advise on the risks and mitigation strategies. A work plan will be put in place to implement the required protections and a test matrix is used to carry out penetration testing. Where relevant standards apply, these requirements will be built into the work plans and documented to enable agencies to quickly assess conformity. Coding and Debug Wider scoping of product options to rapidly converge on an inspired solution Using agile methods, the team agrees weekly sprints and develops a test specification for the low level code and its interfaces. Software is tested and documented in parallel while code reviews are carried out with other members of the software team. Next Capability Previous Capability Talk to Us

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Our Projects Over the past 25 years, while creating and engineering unique products that serve the needs and desires of your end customers, inFact has not only delivered many innovative world-firsts, we have also enabled our clients to make their sustainable new technology here in New Zealand. Delivering high quality. High value product and service outcomes Talk to Us